Return Policy

We stand behind our products.  We offer a 90 day guarantee. 

If for any reason you are not satisfied with any product shipped to you,  please contact us within 90 days and we will replace it for you at no-charge. 

Please email us at info@charm14.com

Returns without prior authorization will not be accepted.

Returns will be accepted via U.S. Post Office only

Charm14 Inc.
attn: Returns Department
PO Box 34
Stony Point, NY 10980